5.0 from 471 Google reviews

Non emergency medical transportation in Central Kentucky

Safe, comfortable rides to dialysis, therapy, appointments, and home again. Wheelchair accessible vans and door-through-door service. Door-through-door service only available with safe, wheelchair accessible entrance to your home.

Licensed and insured in Kentucky. Drivers are First Aid, AED, and CPR certified.

Wheelchair accessible

Rear entry ramp and four point securement on every ride.

Standing schedules

Dialysis and therapy routes booked once, not every week.

Door-through-door

We help you from inside the house and walk you in.

Licensed and certified

First Aid, AED, and CPR Certified.

Two levels of service, one standard of care

Whether you use a wheelchair, a walker, or can walk without assistance, you get the same thing from us. A driver who shows up on time, helps you from your door to the vehicle, and gets you where you need to be without stress.

Wheelchair Transportation

Our wheelchair accessible vans are equipped with rear entry ramps and four point securement systems, so you stay safely locked in for the entire ride. There is no transferring out of your chair and no struggling with steps. Our drivers are trained to load, secure, and unload you with care, and they provide door-through-door service. Door-through-door service only available with safe, wheelchair accessible entrance to your home.

Ambulatory Transportation

If you use a walker or can walk with or without assistance, our ambulatory service gives you a reliable ride without the cost of an ambulance or the uncertainty of a rideshare. Your driver arrives on schedule, helps you in and out of the vehicle, and walks you to the door. It is transportation built for people who need a little more support than a taxi can offer.

Booking a ride takes about two minutes

Book a Ride
01 Tell us where and when Call us or fill out the booking form with your pickup address, your destination, and your appointment time. Let us know whether you use a wheelchair so we send the right vehicle.
02 We confirm your ride and your price You get a confirmation with your driver's arrival window and a clear quote before the trip. Flat-rate quote. Anything extra, like wait time, is explained up front.
03 We take it from there Your driver arrives early, helps you from your door, and stays with you until you are safely inside your destination. After your appointment, call dispatch and we'll send a driver to pick you up. Having a driver wait is an add-on service.

Ohana means family, and we mean it

We started this company because our own families needed rides and could not find anyone who showed up on time or treated them with dignity. Every driver on our team lives here in Central Kentucky, and each of our drivers provides Door-through-door service, meaning we take our clients all the way to the room of their appointment.

Built for comfort, equipped for safety

Our BraunAbility wheelchair accessible vans.

Inside the wheelchair accessible van
Rear entry ramp A low angle ramp means no lifting and no strain. You roll on, you roll off.

Serving Lexington and all of Central Kentucky

We are based in Lexington and we cover Fayette County and the communities around it. If your appointment is outside these areas, call us anyway. We travel further than most people expect.

Not seeing your city? We travel further than most people expect, especially for hospital transfers and standing dialysis routes.

Call 859-347-7473
Set Up a Facility Account

A transportation partner your discharge planners can count on

We work with nursing homes, rehabilitation centers, assisted living communities, hospitals, hospice teams, and vocational rehabilitation programs across Central Kentucky. If you are coordinating transportation for residents or patients, we can set up recurring schedules, standing dialysis routes, and same day discharge pickups with a single point of contact.

Recurring and standing schedule support Same day and next day discharge pickups Wheelchair and ambulatory capacity Direct line to dispatch, no call center

Set Up a Facility Account


We reply the same business day and never share facility contact details.

471 reviews. Five stars. Zero exceptions.

Read what families across Central Kentucky say about riding with us.

5.0
Google 471 reviews
Posted on Google Google
circeo11 profile picture
circeo11
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks the your team and Bobby for great service!
Posted on Google Google
Vera Jones profile picture
Vera Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony was a great driver and was nice and polite thank you all
Posted on Google Google
Ariel wright profile picture
Ariel wright
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
10/10
Posted on Google Google
Jodie Bivens profile picture
Jodie Bivens
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Andy was exceptionally kind and patient while transporting my husband. He made the entire transport seamless, safe, and stress-free, showing compassion and genuine care for both of us. It was clear that he truly loves what he does. We are so thankful for Andy and the wonderful care he provided. Highly recommend!
Posted on Google Google
Mary Lou Zohnd profile picture
Mary Lou Zohnd
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Took Mrs Mcmakin to dermatology. Was very kind and accommodating. Thanks you for good service
Posted on Google Google
John Jordan profile picture
John Jordan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I just want to thank Andy for his excellent service and his professionalism. Thank you!
Posted on Google Google
Terry Terry profile picture
Terry Terry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Andy is a great worker, and he deserves the best Because he gives the best
Posted on Google Google
Sandhya Ale profile picture
Sandhya Ale
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ANDY, he was very professional, friendly and helpful throughout the trip. The ride was smooth and comfortable and he made sure everything went well. Highly recommended his transportation service.
Posted on Google Google
Brianna Wilmot profile picture
Brianna Wilmot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony did a great job with transportation!

Questions families ask before their first ride

Two ways to get started

Most riders call us directly. If you are arranging the ride for a parent, sending the details is usually faster.

See all frequently asked questions
We provide non emergency medical transportation to dialysis, infusions, physical therapy, surgeries and procedures, doctor appointments, hospital discharges, and the airport. We also handle personal appointments and errands. We serve both wheelchair and ambulatory clients.
Your rate is based on your pickup location, your drop off location, and your load type, meaning whether you need wheelchair loading or you are ambulatory. Call 859-347-7473 or send your trip details and we will give you the number before you book.
No. We are private pay and we accept cash, check, debit and credit cards, and FSA cards. We are not a Medicaid broker and we do not bill insurance. No hidden fees. Anything extra, like wait time, is explained up front.
Yes. Our vans use rear entry ramps and four point securement systems that accommodate manual wheelchairs, power chairs, and scooters. You stay in your own chair for the entire ride, and we have wheelchairs available to rent if you need one.
Yes. Ohana Care and Transportation is licensed and fully insured in Kentucky, and every driver holds current First Aid, AED, and CPR certification, as required by the state.
Ohana does not co-load. Rides are never shared with patients from other facilities. Each ride carries one patient plus their family member, with no strangers or extra passengers, and everything stays confidential and HIPAA compliant.
As early as you can, especially for dialysis and standing appointments. We do our best to accommodate same day requests, so call us even if it is short notice.
Yes, with advanced, booked appointments.
Serving Lexington and Central Kentucky

Let us get you there

Whether it is a standing dialysis schedule or a one time ride home from the hospital, we will treat you the way we would want our own family treated. Call us and we will walk you through it.

Monday through Friday, 6:00 AM to 6:00 PM. Saturday and Sunday: By appointment plus waiting cost. *By appointment with wait time. Wait time fees are an additional cost.